Andrew and I were out a fair bit last weekend. Waiting lists for dentists in Dumfries are so long that I have joined my mum’s dental practice in Addingham. Fortunately my teeth are fine and now also clean. Andrew came with me on Saturday when I saw the dental hygienist. We had lunch afterwards. In a deli on the edge of town.

On Sunday, we drove back to Scotland. As it was a lovely day, and there was plenty of time, we decided not to head along the main road to the motorway, but instead drove up through the dales, to Hawes then Kirkby Stephen, then up the old A6 almost to Carlisle. I didn’t stop for many photos as it was warm and we had Triar in the car, but we did stop for lunch in an inn called the Fox and Pheasant at Armathwaite. The roast dinner sounded lovely, but more suited to a chilly autumn day, so we both had pizza, while Triar sat hopefully under the table.

I can’t say my first week back at work has been great. I did have a lovely day out, inspecting a very well-run farm with my colleague Lauren, but that was the only high point.

One of the most negative things was receiving an indirect message from the financial service that deals with wages and expenses. When I moved here from Norway, it inevitably cost a lot. One of my considerations when I saw the advert for this job was that they were offering “relocation support” for “some of our locations”. I was originally offered a post in Penrith, which would have been nearer my parents, but I asked about other posts where expenses might be available and I was told Dumfries was one of them.

The offer was made and I accepted, booked in my furniture removal (which in itself, cost more than the £5000 on offer) jumped through the hoop of getting several quotations from different removal companies (quite a faff in itself) and then made the long journey over.

There was an ongoing email discussion about the expenses and I was mildly suspicious when nobody seemed to know exactly how I would go about making the claim. The expenses information I was sent was ten years old, but I kept hoping those in contact with me would be able to find someone who knew how to do it.

That’s often the way in the civil service. There are many different functions and often, it’s about finding the right person, but even when I was in post and began to make the claim, it remained unclear. The form was off putting. It was obviously designed for those who already worked in the civil service and were being compulsorily relocated. Nonetheless, I was assured it was the correct form, so I filled it in as best I could, gathered all the paperwork and sent it to my manager, who sent it onwards to be paid.

That was in January and I have been waiting since. During that time, I have bought a house, thus tying myself down. My manager has been trying to chase it up, but I confess, with my cynical mind, I was wondering whether someone, somewhere, was going to try to weasel their way out of paying me, and the message I received on Monday (directed to my line manager, but sent on for info) made it clear I was right.

It stated that they had been delayed as they were investigating my claim. It went on to say that, as a new entrant, I was ineligible for relocation expenses. It would have had to be explicitly mentioned in the original advertisement, and that they hadn’t been able to find any reference to it. They realised that “Sarah will be disappointed” but there was really nothing they could do.

Reader, I was not disappointed. As any normal human being would predict, I was angry. There is an ongoing problem in the civil service in that everything has been cut to the bone and many of the benefits of working for the service have been slashed away. As I said, when I filled in the form, it was obvious there was no longer provision for relocation for new entrants, however by then, I was already in post and all the expenses incurred.

Back in April, when I was waiting for interview, I realized the advertisement had been taken down. I wanted to make sure I had all the information, so I dug back through a government portal and found it. I took screenshots to make sure I didn’t lose the information while I might still need it. Luckily, I hadn’t deleted it.

Admittedly it uses the word “support” and not “expenses” but I think you will agree, there is no mention made of this not being available to new starters. I was told at the interview that £5000 should be available and that was confirmed in various e-mails afterwards.

Underneath the anger though, what I feel is sad. There are a few people in my part of the civil service who’ve been here a long time and it’s obvious there used to be a lot of benefits and good things that have been taken away. Now there’s a never ending mill of trying to attract new staff, then losing them as demoralization sets in, or they rush for promotion as that is the only way to get a raise, since the wage bands and incremental raises have been removed.

I have been here six months and though I can see there are parts of the job I enjoy, I have half an eye on the job market, looking for other opportunities. Given how much money the civil service has already spent on the process of getting me on board, and given that I have hit the ground running and already am managing a significant workload, it seems very shortsighted to be messing me around like this. Anyway, I have sent my complaint right to the top of my section and we will see where it goes. In the meantime, if anyone knows of any good jobs in Dumfries, I’m all ears!

Have a good week all!